GENERAL TERMS AND CONDITIONS OF SALE

Last update: 03/13/2026

Article 1 – Purpose
These General Terms and Conditions of Sale are intended to define the terms of sale and rental of the creations offered by the company DARZZINE, via its website and showroom.
DARZZINE offers pieces inspired by Moroccan heritage, as well as contemporary creations, available for sale or rental.
Any order, reservation, or service implies the full and complete adherence of the client to these conditions.

Article 2 – Company Identity
DARZZINE – SASU
Registered office: 10 rue Jean Jaurès, 78190 Trappes – France
Email: contact@darzzine.com
Publication Director: Sabah Benzzine

Article 3 – Nature of the creations
DARZZINE creations are the result of artisanal work and may present minor variations related to manufacturing techniques, materials, or finishes.
These specificities cannot be considered defects but rather as the expression of the unique character of each piece.
The photographs presented on the site are for illustrative purposes only.

Article 4 – Price
Prices are expressed in euros, all taxes included.
DARZZINE reserves the right to modify its prices at any time.
The applicable rate is the one in effect at the time of validation of the order or reservation.

Article 5 – Orders
Any order is considered final after validation of payment.
DARZZINE reserves the right to refuse an order or service in the event of a previous dispute or behavior deemed abusive.

Article 6 – Payment
Payment is made via the means offered on the site or directly at the showroom.
The order is only validated after actual receipt of payment.

Article 7 – Delivery
Delivery times are given for information purposes only.
DARZZINE cannot be held responsible for delays attributable to carriers or circumstances beyond its control.

Article 8 – Right of withdrawal and returns

The right of withdrawal applies to distance sales, in accordance with current legislation.
It does not apply, in the cases provided for by regulation, to:
bespoke creations;
personalized pieces;
rental services;
services performed by appointment.

For creations eligible for the right of withdrawal, the Client has a period of fourteen (14) days from the receipt of their order to exercise their right of withdrawal, without having to provide a reason.

Exercise of the right of withdrawal
The withdrawal request must be sent to DARZZINE using the withdrawal form available on the site or by any clear statement expressing the Client's desire to withdraw.

The request can be sent to:
DARZZINE
10 rue Jean Jaurès
78190 Trappes – France
E-mail: contact@darzzine.com

Return of creations
From the communication of their decision to withdraw, the Client has a maximum period of fourteen (14) days to return the item(s) concerned to the address indicated above.

The direct costs of return are the responsibility of the Client.

DARZZINE creations may be tried on to the extent necessary to appreciate the size, fit, material, and characteristics. They must be handled with care.

Upon receipt of the return, DARZZINE will verify the condition of the creation.
The Client is responsible for any depreciation resulting from handling beyond what is necessary to simply try on the item and verify its nature and characteristics.
Thus, the presence of signs of use or prolonged wearing, stains, makeup marks, odors, damage, snags, or other alterations may result in the deduction of the actual value decrease suffered by the creation during the refund process.

Refund
In the event of a validly exercised withdrawal, DARZZINE shall refund the sums due to the Client, including the initial delivery costs up to the cost of the standard delivery method offered at the time of the order.
Any additional costs resulting from the Client's choice of a more expensive delivery method than the standard one will not be refunded.

DARZZINE may defer the refund until the item(s) concerned are recovered or until the Client provides proof of their shipment, the date retained being that of the first of these events.

The refund is made using the same payment method as the one used during the order, unless expressly agreed by the Client for another means of reimbursement that does not occasion costs for them.

Bespoke and personalized creations
In accordance with Article L.221-28 of the Consumer Code, the right of withdrawal cannot, in particular, be exercised for goods made according to consumer specifications or clearly personalized.
Consequently, DARZZINE creations made specifically to the Client's measurements or subject to personalization performed specifically at their request do not benefit from the right of withdrawal when the legal conditions for this exception are met.

Article 9 – Rental conditions
The rental of DARZZINE creations is governed by a rental agreement signed by the client before any handover of the outfit.
• Fittings are done exclusively at the showroom, by appointment.
• Any reservation implies the payment of a deposit. This is non-refundable in the event of cancellation or withdrawal.
• A security deposit is required for any rental. Its amount is set according to the value of the piece and specified in the contract.
• The standard rental period is a maximum of 72 hours, unless otherwise provided.
• Any delay results in the application of daily penalties.
• The outfit must be returned in its original state. Any deterioration, alteration, stain, persistent odor, or modification may result in an additional invoice or the total or partial withholding of the security deposit.
• DARZZINE reserves the right to refuse a rental in case of non-compliance with the conditions or previous dispute.

Article 10 – Liability
DARZZINE cannot be held liable for any inappropriate use of the creations.
The company's liability is limited to the amount of the service concerned.

Article 11 – Intellectual property
All visual, textual, and creative elements constituting the DARZZINE identity are protected by intellectual property law.
Any unauthorized reproduction or exploitation is prohibited.

Article 12 – Personal data
The data collected is used in the context of managing orders, reservations, and customer relations.
The client has a right of access, rectification, and deletion in accordance with the regulations in force.

Article 13 – Applicable law
These General Terms and Conditions of Sale are governed by French law.
In the event of a dispute, an amicable solution will be preferred before any legal action.